Terms of Use

1. Acceptance of Terms: By accessing or using the Alektra Renewable website, shop, service request forms, downloadable resources, or online tools, users agree to these Terms of Use. If a user does not agree, they should not use the website.

2. Website Purpose: This website provides information about Alektra Renewable, its subdivisions, products, services, project capabilities, shop items, and service request options. Website content is provided for general information and business communication purposes.

3. No Final Engineering Advice: Information on the website does not replace formal engineering design, site survey, project-specific quotation, grid study, safety assessment, or professional consultancy. Solar, electrical, battery, mapping, cleaning, and inspection decisions should be made based on project-specific review by competent professionals.

4. User Responsibility: Users are responsible for providing accurate information in forms, orders, service requests, and communications. Alektra Renewable shall not be responsible for delays, incorrect quotations, delivery problems, or failed communication caused by inaccurate or incomplete user information.

5. Product and Service Information: We try to keep product, service, pricing, stock, specification, and project information accurate and updated. However, information may change due to supplier updates, market conditions, currency fluctuation, technical revision, regulatory changes, or human error.

6. Intellectual Property: All website content, including text, design, graphics, logos, icons, images, videos, documents, software elements, layouts, and branding, is owned by or licensed to Alektra Renewable unless otherwise stated. Users may not copy, reproduce, modify, distribute, or commercially use such content without written permission.

7. Permitted Use: Users may browse the website, submit genuine inquiries, place legitimate orders, request services, download available resources, and communicate with Alektra Renewable for lawful purposes only.

8. Prohibited Use: Users must not misuse the website, attempt unauthorized access, upload harmful files, interfere with security, scrape data without permission, impersonate others, submit false orders, violate applicable laws, or use the website for fraudulent or harmful activities.

9. Third-Party Content: The website may reference manufacturers, datasheets, videos, maps, software tools, payment services, courier services, or external websites. Alektra Renewable does not control third-party content and is not responsible for their accuracy, availability, or policies.

10. Limitation of Liability: To the maximum extent permitted by applicable law, Alektra Renewable shall not be liable for indirect, incidental, consequential, special, punitive, business, profit, production, generation, data, or downtime losses arising from website use, reliance on website information, technical errors, or service interruptions.

11. Service Availability: We may update, suspend, restrict, or discontinue any website feature, page, product listing, service request form, or online service at any time without prior notice.

12. Governing Law: These Terms of Use are governed by the laws of Bangladesh, unless a separate written agreement states otherwise. Any dispute shall first be attempted to be resolved amicably and, if unresolved, may be submitted to competent courts of Bangladesh.

13. Changes to Terms: Alektra Renewable may update these Terms of Use from time to time. Continued use of the website after updates means the user accepts the revised terms.

14. Contact: For questions about these Terms of Use, contact us at contact@alektraepc.com.